Payment process

1. Choose and try a product

Review features, limits and conditions on the product page. Before purchasing, customers have a 24-hour trial under each product’s policy.

2. Choose a plan

Standard and Advanced plans both last 30 days. The price, features, limits and total payment are shown for review before confirmation.

3. Make payment

Payment takes place directly in the software when the product is released and connected to the website. Choose an available method at checkout and follow the instructions. Available payment methods depend on the product and your region.

4. Confirmation and activation

A plan is activated or renewed after the system confirms successful payment. You can check your current plan and expiry date in your account.

If you have paid but your plan is not active, contact us through “Connect with us” in the footer and provide the transaction reference and account email. Do not send passwords or one-time codes.

5. Renew when needed

TBN Grow does not renew automatically or charge automatically. To continue, choose a plan and pay for the next period yourself.

6. Transaction support

If payment is pending, check its status before paying again to avoid duplicate payments.

Duplicate payments, activation errors and service interruptions are handled under TBN Grow’s Refund Policy and Warranty Policy.