Terms of use

These terms explain how to use TBN Grow products, the benefits of purchased plans and each party’s responsibilities.

1. Trial, duration and renewal

Customers have a 24-hour trial before deciding to pay and activate a plan.

Both Standard and Advanced plans last 30 days, with a countdown showing the remaining time.

There is no automatic renewal or automatic charge. Customers choose to renew and pay when they want to continue. Paid features lock when the plan expires without renewal.

2. Proper use

Customers may use the features and limits of their activated plan. Do not use products to:

• Commit fraud, impersonate others or cause harm.
• Spread malware, send spam or attack systems.
• Collect, use or disclose others’ data without permission.
• Copy, publish or distribute content you have no right to use.
• Interfere with systems to bypass limits or unlock features without permission.

3. Account security

Protect login details and API keys. Contact us if someone accesses your account without permission.

Do not resell, transfer or share access outside the plan’s permitted scope.

Do not send passwords, API keys or payment card details by support email or message.

4. Customer content and data

Only provide text, images, audio and data you have the right to use.

Before publishing or using generated content, check its accuracy, copyright and suitability for your purpose.

See the Privacy Policy for how we receive and handle customer information.

5. Copyright and usage rights

Buying a plan grants use of the product within its published features and limits, not ownership of the product or source code.

Do not copy, resell or unlawfully distribute TBN Grow source code, designs or content.

Third-party images, audio, libraries and resources have their own usage conditions. Follow them, particularly for commercial use. Output usage conditions will be stated for each product.

6. External services

Some products connect to third-party APIs, platforms or services. Provider changes, access limits or outages may affect features.

We receive reports, investigate causes and support fixes to integrations within our system. Resolution of external provider issues also depends on that provider.

Any external API or service fees will be stated in product information.

7. AI product results

Results depend on inputs, settings and intended use. Review generated content before publishing or using it at work.

We do not promise specific revenue, views or business results.

We are responsible for providing the published features and supporting technical issues under the warranty policy.

8. Payment, refunds and warranty

Plans activate or renew after the system confirms successful payment. See the Payment Process.

Customers can try the product before purchase. After successful payment and activation, no refund is provided solely for a change of mind, non-use or unused plan time.

Duplicate payments, payments without activation and products not supplied as promised are checked separately. See the Refund Policy.

For payments through Paddle, refund handling must also follow Paddle’s policy.

While a plan is active, customers unable to use the product or experiencing faults in our system receive investigation and repair support.

Warranty and maintenance continue throughout the active plan, including renewals. Coverage ends when the plan expires without renewal or the customer stops using the service. See Warranty & Maintenance.

9. Maintenance and access suspension

products may be temporarily interrupted for maintenance, updates or repairs. For planned maintenance affecting use, we give advance notice where possible.

Violations may lead to restricted or suspended access. We explain the reason where possible. Customers may request a review.

Paid features lock when a plan expires without renewal.

10. Customer support

Contact us through:

• Telegram: @ThomasBaoNguyen

Provide the product name, transaction reference if available, time and description of the issue. Screenshots may help; conceal sensitive information.

We receive reports, investigate and discuss how to resolve the issue.

11. Terms updates

Important changes are announced on the website with their start date.

Promised benefits of a purchased plan remain in place until that plan expires.